Privacy Policy & Terms of Use

Last Updated: September 15, 2025

Privacy Policy

1. Introduction

This Privacy Policy explains how Eagle Shows (“we,” “us,” or “our”) collects, uses, and protects personal information provided by users (“you”) through our website https://eagleshows.com/ and related services.

2. Collection of Personal Information

We collect personal information when:

You voluntarily provide it while using our website or services.
You submit your phone number to receive communications via 10DLC.

3. Use of Personal Information

Personal information may be used to:

Provide requested services and customer support.
Process ticket purchases, exchanges, and event communications.
Send SMS messages via 10DLC where consent has been provided.
Comply with legal and regulatory obligations.
Improve website functionality, services, and user experience.

4. Privacy and 10DLC Compliance

Eagle Shows complies with all applicable 10DLC requirements, including:

Displaying privacy policies and terms near phone number entry points.
Protecting end-user data and not selling or sharing it for marketing, lead generation, or analytics.
Clearly outlining opt-in and opt-out procedures within calls-to-action and messaging terms.
Managing opt-in and opt-out exclusively through our 10DLC number.

5. Opting Out of Communications

You may opt out of SMS messages at any time by texting STOP to the applicable 10DLC number. For assistance, text HELP.

6. Disclosure of Personal Information

We do not sell, rent, or share personal information with third parties for marketing, lead generation, or analytics. Text messaging opt-in data and consent records are not shared with third parties.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, or misuse.

8. Cookies and Tracking Technologies

Eagle Shows uses cookies and similar technologies to support website functionality, analyze traffic, and enhance user experience. This includes tracking shopping cart activity and abandoned carts for the purpose of sending SMS reminders where consent has been granted.

You may manage cookie preferences through your browser settings. Disabling cookies may limit website functionality.

For questions regarding cookies, contact [email protected].

9. Third-Party Links

Our website may contain links to third-party sites. Eagle Shows is not responsible for the privacy practices or content of those sites.

Terms of Use, Refunds & Ticket Exchange Policy

10. Ticket Sales

All ticket sales are final. By purchasing a ticket, you agree to the terms outlined below.

11. Refund and Ticket Exchange Policy

Eagle Shows does not offer cash, credit card, or original-payment-method refunds.

In the event of a show cancellation, early closure, or disruption caused by unforeseen circumstances, including but not limited to natural events, severe weather, power outages, or other circumstances beyond our control, ticket holders may be eligible for a ticket exchange.

Refunds, when issued, will be provided exclusively in the form of a ticket exchange for an Eagle Shows event of equal or lesser value, subject to availability.

Additional terms:

Exchanges are non-transferable unless explicitly stated.
Exchanges may be limited to the number of tickets originally purchased.
Exchanges may be subject to redemption deadlines.
Exchanges do not apply to weekend passes, annual passes, or promotional passes unless expressly noted.
Eagle Shows reserves the right to determine eligibility and applicable restrictions.

12. Changes to This Policy

We may update this page at any time. Changes will be posted here with an updated effective date. Continued use of our website or ticket purchases constitutes acceptance of the revised terms.

13. Contact Information

For questions regarding this policy, ticket exchanges, or personal data, contact:

Eagle Shows
[email protected]

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